Updated 1 Oct, 2018
1.1 Elena Maurel International Ltd publishes a website at elenamaurel.com, which allows any user to access courses which, together with exercises, allow Students to be trained and skilled.
eletika.com is accessible by users 24 hours a day, 7 days a week and year round, except in the case of maintenance operations.
These General Conditions of Sale (hereinafter “the General Terms and Conditions of Sale" are intended to govern all online sales of services of the Seller on eletika.com.
2.1 Purpose of the General Conditions of Sale
As stated in the preamble, the General Terms and Conditions of Sale apply to all of the Seller’s online sales of services on eletika.com
2.2 Scope of the Terms and Conditions
The General Conditions of Sale govern all the online sales contracts of services of the Seller to purchasers having the status of consumers (hereinafter referred to as “the Customer (s)") and constitute with the order form the documents To the exclusion of any other documents, prospectuses, catalogs or photographs of the products which have only an indicative value.
The General Conditions of Sale are written as well as all the contractual information mentioned on the site in English.
2.3 Availability and enforceability of the General Conditions of Sale
The General Conditions of Sale are made available to the Customers on the site of the Seller where they are directly searchable and can also be communicated to him on simple request by telephone, e-mail or postal mail.
The General Terms and Conditions of Sale are binding on the Customer who acknowledges, by checking a box provided for this purpose, to have known and accepted them before placing an order.
The validation of the order by its confirmation is equivalent to the adhesion by the Customer to the General Conditions of Sale in force on the day of the order of which the preservation and reproduction are insured by the Seller.
2.4 Modification of the General Conditions of Sale
The Seller reserves the right to modify its General Conditions of Sale at any time.
In the event of modification of the General Conditions of Sale, the General Conditions of Sale applicable are those in force at the date of the order of which a copy dated to date can be delivered to its request to the Client.
2.5 Clauses of the General Conditions of Sale
The nullity of a contract clause does not invalidate the General Conditions of Sale.
On the other hand, the temporary or permanent inapplication of one or more clauses of the General Conditions of Sale by the Seller can not be the waiver of the other clauses of the General Conditions of Sale which continue to produce their effects.
Article 3 – Essential characteristics of the services offered
The Seller shall present on eletika.com the services offered for sale as well as their detailed descriptions allowing the Customer to know, prior to the final order taking, their essential characteristics.
Article 4 – Price
4.1 Selling price
Sales prices are shown for each of the services in the electronic catalog in pounds including all taxes.
The total amount due by the Customer is indicated on the order confirmation page.
For all products shipped outside the European Union, customs duties or other local taxes or import duties or state taxes are likely to be due. These rights and sums are not the Seller’s responsibility. They shall be at the Client’s expense and shall be entirely responsible, both in terms of declarations and payments to the competent authorities and / or bodies in his country. The Seller invites the Client to inquire about these aspects with his local authorities.
The selling price of the service is the price in force on the day of the order.
In the event of promotion by prices, the Seller undertakes to apply the promotional price to any order placed during the promotion period.
4.2 Additional Costs
No additional cost will be charged without the express agreement of the Customer.
4.3 Changes to the sale price
The Seller reserves the right to modify its prices at any time, while guaranteeing to the Customer the application of the price in force on the day of the order.
For the so-called “Premium" service offered by the Seller under the conditions defined in Article 11 of the General Terms and Conditions of Sale, the price may increase in the event of a renewal of the subscription by tacit renewal under the conditions provided for in Article 11.3 Of the General Conditions of Sale.
However, if this is the case, the Customer must expressly accept this increase.
Article 5 – Billing
An invoice is issued for each order made under the conditions stipulated in article 7 of the General Conditions of Sale.
Article 6 – Offer
6.1 Scope of the Offer
The online offers on Eletika.com are intended for Customers residing in UK and around the world.
6.2 Duration of the offer
The online offers offered on Eletika.com are valid, unless specified for a particular duration, as long as the services are included in the electronic catalog.
The acceptance of the offer by the Customer is validated, according to the double click process, by the confirmation of the order.
Article 7 – Order
7.1 Steps in the conclusion of the contract
To place an order, the Customer, after having filled in his virtual cart by indicating the selected services, then clicks on the “Buy" button and provides information on the method of payment.
Before clicking on the “Buy" button, the Customer has the possibility to check the detail of his order and his total price and to return to the previous pages to correct any errors or possibly modify his order.
The confirmation of the order entails acceptance of the General Conditions of Sale and forms the contract.
An e-mail acknowledging receipt of the order and its payment is sent by the Seller as soon as possible.
7.2 Change of order
Any modification of order by the Customer after confirmation of his order is subject to the acceptance of the Seller.
7.3 Validation of order
The Seller reserves the right to refuse any order for legitimate reasons.
After the Customer has confirmed his order, an email acknowledging receipt of said order and payment is sent by the Seller as soon as possible.
7.4 Unavailability of services ordered
If the services ordered are unavailable on delivery, the Seller will immediately inform the Customer and can offer him a service of a quality and an equivalent price.
In the event of disagreement, the Client is refunded within 30 days of the payment of the sums paid.
7.5 Customer Account
The history of the transactions carried out by the Customer can be consulted at any time In the “My account" section. The term “download" means the transmission and reproduction of a file integrating the digital content chosen by the Client on an electronic device connected to the Internet.
Article 8 – Payment
8.1 Terms of payment
The price is due in full after confirmation of the order.
8.2 Means of payment
Payment is made in the following ways:
Either by means of the secure payment solution Paypal;
Either by credit card using the secure payment interface.
8.3 Securing Payment
Eletika.com is equipped with an online payment security system to encrypt the transmission of parties’ bank details.
The payment module used is the “AdYen" system, secure platform and certified “PCI-DSS".
8.4 Late payment
Any amount not paid at maturity shall bear interest at the legal rate, without prior notice.
8.5 Default of payment
The Seller reserves the right, in the absence of payment of the price at the fixed date, to demand the payment, to suspend the delivery or to resolve the contract as of right and to retain, as compensation, The deposit paid to the order.
Article 9- Responsibilities
9.1 Disclaimer of Liability
The Client is solely responsible for the choice of services, their conservation and their use.
The Seller can not be held liable in the event of non-fulfillment or improper performance of the contract due either to the fact of the Customer, to the insurmountable and unpredictable fact of a third party to the contract, or to force majeure.
The Seller can not be held liable for any non-conformity of the service with the legislation of the Customer’s country, which is responsible for verifying that the service is not prohibited for sale in its country.
The photographs and illustrations accompanying the services on elenamaurel.com have no contractual value and therefore can not engage the responsibility of the Seller.
Seller’s responsibility will never be engaged if unwanted data is imported and installed on its site without its knowledge, or if, conversely, the data transmitted by the Customer to manage its order are false or have been misappropriated for use Unlawfully by third parties.
The Seller will not be liable for any technical problems beyond its control, such as: communication problems due to the Customer’s Internet access provider (slowness or interruption always possible), constraints and limitations of the Internet, in particular In the transmission of information data via networks and in the infringement of data. For technical reasons, in particular maintenance or network failure, a temporary interruption of services is possible.
The Seller shall not be liable in the event of indirect damages suffered by the Customer as a result of the use of the Seller’s services, including (but not limited to) loss of data, loss of machine time, loss of Use of any hardware or software, loss of business, loss of profit, or loss of profit.
Article 10 – Intellectual Property
10.1The content of elenamaurel.com is the property of the Seller and its partners. As such, it is strictly reserved for copyright and intellectual property by its owners and for the whole world.
Consequently, any unauthorized reproduction, imitation or representation of these trademarks, logos, distinctive signs and contents constitutes a violation of copyright and is subject to civil and criminal prosecution. You may download and reprint content for non-commercial, non-public, personal use only.
10.2 All files, digital books and videos to be downloaded are strictly reserved for copyright and intellectual property rights by their licensees and for the whole world. As such, and in accordance with the provisions of the Intellectual Property Code, only use for private use subject to different or even more restrictive provisions of the Intellectual Property Code is permitted.
Any reproduction, imitation, or total or partial representation of these files for purposes other than their intended use is strictly prohibited and will be considered a copyright infringement that is liable to civil and criminal prosecution. Any resale, exchange, lease of files or transfer to a third party, are strictly prohibited.
The Client expressly undertakes to keep confidential the download link sent to him by the seller and not to communicate it in any form whatsoever to a third party.
Article 11 – Miscellaneous